Client care
We'd love to hear from you
Questions about a piece, a gift or your order? Our team replies within a few hours.
- WhatsApp01031096799
- Write to usUse the form — we reply within 24 hours
Questions
Everything about your gold
How do I keep my jewellery shining?
Every piece is plated in 18K gold. Put it on last and take it off first, and keep it away from perfume, water and lotion — it will keep its glow for longer.
Can I wear my pieces every day?
Yes — Ella pieces are designed to be light and comfortable for everyday wear and layering.
How long does delivery take?
We deliver across Egypt. Delivery options and times are confirmed at checkout.
