Shipping policy

Ella delivers anywhere in Egypt.

Delivery cost
- Cairo & Giza: 80 EGP
- Lower Egypt (Delta & Canal cities): 95 EGP
- Upper Egypt: 110 EGP
The right price is calculated at checkout from your address.

Payment
You can pay cash on delivery when your order arrives.

Processing and delivery time
Once you place your order you'll receive a confirmation email with your order number. We prepare and pack your order, then contact you with the delivery details for your area. Delivery time depends on your location — message us on WhatsApp at 01031096799 if you'd like an estimate before you order.

Address changes
If your address is wrong or incomplete, contact us as soon as possible. Once an order has been handed to the courier, changes may no longer be possible.

Questions
Phone / WhatsApp: 01031096799
Email: lamisakramosman@gmail.com